Privacy Policy

Last Updated: February 5, 2026

Welcome to Gem ("we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Application includes:

Personal Data

• Device Identifier: We collect a unique device identifier (Google Advertising ID on Android devices, Identifier for Vendor on iOS devices) to identify your account and provide a seamless experience across app sessions. We do not collect persistent hardware identifiers like Android ID or IMEI.
• Device Information: Device type, model, and operating system version
• Profile Information: Name and age range (optional, provided by you)
• Usage Data: App usage statistics, features accessed, and interaction patterns

Automatically Collected Information

• IP address
• Mobile device type and model
• Operating system
• Access times and dates
• App crash reports and performance data

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our application
• Improve, personalize, and expand our application
• Process transactions and send related information
• Track and manage your rewards and account balance
• Communicate with you for customer service and support
• Send you notifications about your account or activities
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and fraud

3. Third-Party Services

Our application integrates with third-party services that may collect information independently. These services include:

Tapjoy (Advertising & Offers Platform)

We use Tapjoy SDK to provide rewarded offers and advertisements. Tapjoy may collect:

• Advertising ID (Google Advertising ID on Android, IDFA on iOS)
• Device information and IP address
• App usage and interaction data

This information is used to serve personalized offers and advertisements, and to track reward completion. For more information about how Tapjoy handles your data, please review their privacy policy: Tapjoy (Unity) Privacy Policy

Other Third-Party Services

• Analytics Providers: We use analytics tools to understand how users interact with our app
• Payment Processors: For processing reward redemptions and payouts

These third parties have their own privacy policies addressing how they use such information.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Children's Privacy

Our application is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access and receive a copy of your personal data
• Rectify or update inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your personal data
• Data portability

To exercise any of these rights, please contact us using the information below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us: